The Values of Toastmasters International
Toastmasters International’s core values are integrity, dedication
to excellence, service to the member, and respect for the
individual. These are values worthy of a great organization, and we
believe we should incorporate them as anchor points in every
decision we make. Our core values provide us with a means of not
only guiding but also evaluating our operations, our planning, and
our vision for the future.
The Vision of Toastmasters
International
Toastmasters
International empowers people to achieve their full potential and
realize their dreams. Through our member clubs, people throughout
the world can improve their communication and leadership skills, and
find the courage to change.
The Mission of Toastmasters
International
Toastmasters
International is the leading movement devoted to making effective
oral communication a worldwide reality. Through its member Clubs,
Toastmasters International helps men and women learn the arts of
speaking, listening and thinking – vital skills that promote
self-actualization, enhance leadership, foster human understanding,
and contribute to the betterment of mankind. It is basic to this
mission that Toastmasters International continually expand its
worldwide network of Clubs, thereby offering ever-greater numbers of
people the opportunity to benefit from its programs.
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2. ENSURING DISTRICT EXCELLENCE IN SERVICE TO
CLUBS
Evaluate,
develop and maintain a District organization structure that provides
for: Helping all clubs be distinguished Optimum service to clubs
Effective and efficient communication to and from membership
Effective responses to the needs of clubs Train District officers to
enable Clubs to deliver quality programming based on the quality
Club standards. Continue to maximize the support that Club and
District officers receive in terms of updated programs/
tools/technology necessary to meet member needs. Promote existing
Toastmasters International recognition systems for Club extension,
membership growth, and Club achievement. Provide District
officers/Clubs with the most current, useable performance data as
quickly as possible. Help Districts focus upon and make a true
commitment to service excellence. Train and coach District leaders
on service techniques and inspire them to build within Clubs the
belief that commitment to service is to the member is job "one."
3. EVERY AREA, DIVISION, AND DISTRICT
DISTINGUISHED
Ensure that all
Districts focus on Club building, membership growth, and educational
accomplishments. Continue to promote the importance of District,
Division, Area, and Club recognition programs. Create a realization
that the success of an Area, Division, or District is ultimately
based on the success of the Clubs. Provide Club officers with
training that will enable them to influence their club to become a
Distinguished club, which will help Areas and Divisions be
Distinguished. Encourage Districts / Divisions / Areas to focus on
helping clubs that are not Distinguished to become Distinguished.
Ensure that Districts train and support each Division and Area
Governor so that he/she will be Distinguished. Ensure that all funds
entrusted to Districts are used to achieve the Mission of the
District. Ensure that International Directors are involved in
helping Districts become Distinguished by making this objective
their primary field responsibility. Eliminate programs and
activities that divert individual or District-wide attention away
from being Distinguished. Provide programs and materials that will
increase the effective use of District officer time and District
resources. Focus all meetings on the business of being
distinguished.
Pictures above are at Toastmasters Conference
2006.
4. MEMBERSHIP AND CLUB GROWTH
Increase our total
number of members and Clubs through vigorous marketing and retention
efforts. Survey member interests, satisfaction levels, and
demographics to ensure we are meeting their wants and needs.
Maintain our "market driven" approach to marketing Toastmasters to
ensure we continue to meet the needs and wants of current and
prospective customers. Identify and cultivate new and diverse
markets for Toastmasters Clubs. Determine strong and consistent
corporate Club sponsors and expand our markets with them. Promote
existing membership- and Club- growth programs to Clubs and
Districts. Maintain Toastmasters’ cost/benefit ratio to ensure that
Toastmasters continues to be perceived as a good return for the time
and money invested. Ensure that Area Governors have a valid
perception of their role and responsibility in the Club building and
membership building processes. Promote consistency of the
Toastmasters product -- the Club. Encourage consistent quality among
Clubs. Promote consistency from meeting to meeting within Clubs.
The Strategic Plan / 1. EVERY CLUB DISTINGUISHED
Provide systems,
educational and training programs, and increase the overall quality
and performance of the Toastmasters Club so that it meets the needs
and wants of each member while becoming a Distinguished Club. Create
an environment that maximizes quality and efficiency in every Club.
Through consistently effective Club officer training, ensure that
Club programming is based on the quality Club standards. Train Club
officers to meet and exceed minimum standards of performance. Pursue
improvement in educational programming and the improvement of Club
leader effectiveness through training. Increase Club awareness of
and involvement in the Distinguished Club Program through
publications and promotions. Create a system that will allow clubs
to compare their progress to that of other clubs, thereby
encouraging involvement by creating competitive awareness. Continue
to create/update materials on communication and leadership subjects.
Continue to implement and expand the "Better Speaker Series,"
"Successful Club Series," and the “Leadership Excellence Series.”
5. FINANCIAL SECURITY
Maintain a minimum
amount in reserve sufficient to sustain the organization and support
its ongoing development. Strive to develop an annual budget that
generates a surplus. Maintain our current investment policy of
maximizing return with an acceptable level of risk. Continue to
search for non-dues revenue sources.
6. LEADERSHIP AND PROFESSIONAL DEVELOPMENT
Position
Toastmasters as an effective method of personal and career
enhancement by building leadership skills. Promote the leadership
track as a means of improving the overall effectiveness of Club and
District leadership. Emphasize the leadership development
opportunities available through service as a Club and District
officer. Based on market research determine what is wanted/needed,
refine and develop tools/programs directly related to success in the
work place and the community. Ensure that Toastmasters materials
meet the graphics/design expectations of our target market.
Emphasize the importance of core values and ethical behavior in our
leadership development programs and materials. Create a culture in
which District leaders seek out and mentor leaders who can assume
roles of responsibility in the future. Provide tools and resources
to help decrease the burden of District and club
volunteers.
